Customer Service

How do i pay for my goods?

Currently we accept bank-in, money/postal order and crossed cheque for payment. We do not accept Credit Card at the moment. Your order will begin processing once payment is received. Items are not reserved until payment is received.

How do i bank-in the payment?

Upon submitting the order, we will send you an email within 24-48 hours. That email contains an invoice of your items purchased + shipping cost. Please read the bank details in the email and bank-in the payment accordingly. After that, please scan the bank-in slip and email it back to us. Please include your name, address and reference number on the email.

How can I pay with money/postal order or cheque?

Upon submitting the order, we will send you an email within 24-48 hours. That email contains an invoice of your items purchased + shipping cost. Please address the money/postal order or cheque to ONE ARMED PRODUCTIONS and send it to the mailing address below. When mailing in your payment please include your name, address and reference number.

Mail payments to:
One Armed Productions
28 Jalan Rama-Rama 20/2
40 000 Shah Alam, Selangor,
Malaysia.

What shipping options do you offer?

POS Malaysia, POS Laju. If you require courier service from DHL, FEDEX, or UPS, shipping charges may be more expensive. Please email us at merchandise(at)lovemebutch.com for more enquiries.

What if I never received my order and my package is returned to you?

If we receive your package returned to us, we will attempt to contact you to resolve the problem. If there is an error in the address provided to us, you will be responsible for a reshipping fee.

Who can I contact if I have questions?

If you've already placed an order with us, the fastest way to get answers to your questions is to email us at merchandise(at)lovemebutch.com and we will get back to you as soon as possible.

 

 

 


 

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